Documenting A Day

 A Day using word processing application Word

At my work we use Word processing applications to create procedures and logging my team’s work for taking care of inquiries that flew in from customer representatives and branch representatives, as I am in the back office wire transfer team. For the procedure creating, we do use these functions:

1. Indent function for automatic indentation for certain parts

2. Different fonts

3. Different size of the fonts, and boldness

4. For the procedure that is ommitted, in the process of modifying it, we use the underline or highlight.

5. There are multiple screenshots to show the examples, screenshots are attached within the document.

6. When the tables are created, we use table button that allows one to simply adjust the cursor for determining the number of rows and columns.

7. To make sure it is printable, margin needs to be checked and adjusted with the printer setting.

8. The orientation is important for printing the document so that it is not in a wrong side.

9. Paragraph section is a useful one to go in and adjust, if there is indentation and spacing to be determined throughout the document.

10. Insert can allow one to add links, drawings, pictures, table, head, footer and page numbers. Page numbers is important to be included as the procedure can be easier to point out the part to be checked or referred to. 

I was able to calculate the hours of tasks of my day using Excel, and used SUM and % to calcuate the numbers.  It allowed me to set up the formula so if the numbers in a cell changes, the formula will still be automatically applied and changed accordingly. It is not the best for presenting some contents but really useful for getting the data organized and use for making presentations. 

Also I used powerpoint for making a presentation.It can make the contents of the presenataion attractive and easy to understand. I was able to use different designs, and also to insert some animations between the slides and words.